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Websites for medical practices: more patients, fewer calls

A good practice website answers your patients’ most common questions before they call: opening hours, services, directions and appointments. I build websites for medical practices that are modern, accessible and fast and take the load off your team on the phone.

Satisfaction guarantee: final payment only once you are satisfied.

Homepage of praxis-bialluch.de: the practice team of five at the reception, headline “Your family practice and nephrology practice in the heart of Lübeck”
Praxis Bialluch website on a smartphone

Where practice websites often fall short

Three things cost practices time and patients every day.

  • Today

    The phone never stops ringing.

    Questions about opening hours, prescriptions or appointments all land at the front desk.

    With KG WebMedia

    Answers on the website

    Opening hours, prescription requests and online appointments are a few clicks away, also for older patients.

  • Today

    The website is outdated.

    Hardly usable on a smartphone, information from years ago.

    With KG WebMedia

    Modern and accessible

    Optimized for every device, readable and usable to WCAG 2.2.

  • Today

    New patients can’t find the practice.

    If you don’t show up on Google, nobody calls.

    With KG WebMedia

    Visible in your region

    SEO and a well-kept Google Business Profile move your practice to the top.

What a website for medical practices must deliver

Patients of every age want quick answers. These points belong on every practice website.

  • Opening hours and contact

    Visible right away on every page, with a phone number to tap.

  • Online appointments

    Connected to your booking system, for example Doctolib, or a custom request form.

  • Prescriptions and referrals online

    Forms for prescription requests and referrals take the load off the front desk.

  • Accessible

    Large type, good contrast and keyboard navigation, important for many patients.

  • Data protection

    Encrypted forms, external content such as maps only after consent.

  • Directions and access

    Directions, parking and information on step-free access to the practice.

  • Team and services

    Doctors and team with photos, services explained clearly.

  • Mandatory information

    Legal notice with medical association, professional title and professional regulations, plus the privacy policy.

Websites for medical practices

Services for medical practices

All services from one source, tailored to medical practices.

Practice websites with opening hours, online appointments and prescription requests, accessible for all patients.

Visible on Google when new patients in your region look for a practice.

GEO

New

Get mentioned when patients ask an AI such as ChatGPT for a practice nearby.

The AI phone assistant answers calls when the front desk is busy and records appointment requests.

Targeted ads for services you want new patients for, for example preventive checkups.

A consistent look from the website to business cards and appointment cards.

Show practice news, your team and health tips, without extra work for your team.

I take care of updates, backups and small changes such as new opening hours.

The success formula for medical practices

Two phases, one goal: win new patients and take the load off the phone.

Phase 1Practice website

A website that answers questions

  • Modern, accessible design
  • Opening hours and directions at a glance
  • Online appointments and prescription requests

Phase 2Visibility & relief

Get found and relieve the front desk

  • Google profile and local SEO
  • Make reviews visible
  • AI phone assistant
  • Maintenance and updates

ResultMore patients, fewer calls

A practice that is as good online as in person

  • New patients from your region
  • Fewer routine calls at the front desk
  • More time for treatment
  • A website that grows with you

Frequently asked questions about the practice website

Can’t find your question? Call or send a WhatsApp message.

+49 1523 7382112
How much does a website for a medical practice cost?
That depends on the scope and features. After the free first call, you receive an individual quote.
Does my practice website have to be accessible?
Since June 2025, the German Accessibility Strengthening Act (BFSG) applies mainly to services concluded online with consumers. Microenterprises with fewer than 10 employees and no more than 2 million euros in turnover are exempt. Accessibility pays off anyway: many patients benefit, especially older people.
Can I offer online appointments through the website?
Yes. I integrate your existing booking system, for example Doctolib, or set up a request form that your team confirms.
What belongs in the legal notice of a medical practice?
Besides name, address and contact details, among other things the responsible medical association (Ärztekammer), the statutory professional title with the country in which it was awarded, and a reference to the professional regulations. I set up the legal notice accordingly; the legal review remains with you.
How does my practice get found on Google?
With a technically sound website, content about your services and a well-kept Google Business Profile with reviews. For searches like “family doctor near me”, the business profile is especially important.
Can an AI phone assistant answer calls for my practice?
Yes. It answers common questions about opening hours or prescriptions and records appointment requests, even when all lines are busy. It does not answer medical questions.
Am I allowed to advertise on my website as a doctor?
Factual information is allowed. German law on advertising for medical treatments (HWG) and the professional code set limits, for example on promises of results. I keep this in mind for all content.
How long does a new practice website take?
Usually two to six weeks, depending on the scope and how quickly the content is ready. With Express, your website is live in one week.

Let’s talk about your practice website.

The first call is free and without obligation. You get a reply within 8 hours on business days.

Start a project

Satisfaction guarantee: final payment only once you are satisfied.